Privacy Policy

 

At SellPhone Lab, your privacy matters to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our website, services, or store.

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1. Information We Collect

We may collect the following types of data:

• Personal Info: Name, email, phone number, address, and ID for trade-ins or financing.

• Device Details: Make, model, serial/IMEI number, service records.

• Payment Information: Processed securely via third-party gateways.

• Technical Data: IP address, browser type, usage activity, and cookies.

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2. How We Use It

We use your data to:

• Process service, repair, or trade-in requests

• Communicate order updates or offers

• Support financing or warranty programs

• Improve our services and website

• Send marketing emails if you opt-in

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3. Who We Share It With

We do not sell your information. We may share data with:

• Payment and logistics partners

• Financing or warranty providers (with consent)

• Law enforcement or regulatory bodies (if required)

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4. Your Rights

You may:

• Request access to or correction of your data

• Opt out of marketing communications

• Request deletion of your stored information

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5. Data Security

We use reasonable security measures to protect your data. All payments are encrypted and processed securely.

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6. Cookies

Cookies help improve site functionality and analytics. You may disable them in your browser settings if desired.

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7. Third-Party Links

Our site may link to other websites. We are not responsible for their privacy practices.

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8. Children’s Privacy

We do not knowingly collect data from children under 13.

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9. Policy Updates

This policy may be updated periodically. The latest version will always be available on our website.

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10. Contact Us

If you have any questions about this policy or your personal data, please reach out to us:

📍 SellPhone Lab
📧 contact@sellphonelab.ca