Tech-driven. Centralized. Built to scale.
Tech-Enabled Repair Facilities
At SellPhone Lab, our infrastructure is the backbone of our exceptional service delivery. We operate through a well-structured network of modern, tech-enabled repair facilities designed to meet the highest industry standards. Each of our stores is equipped with state-of-the-art diagnostic tools, advanced repair equipment and ESD-safe (Electrostatic Discharge) workstations to ensure precise and safe handling of delicate electronic devices.
Centralized Systems for Operational Efficiency
Our back-end support is powered by a centralized system that integrates inventory management, order tracking and customer relationship management (CRM), ensuring transparency, operational efficiency and consistent service quality across all locations. From the moment a device is received to its final delivery, we follow a systematic workflow designed for speed and accuracy.
To further enhance customer convenience and team coordination, we’ve implemented digital tools such as online appointment booking, and other internal control processes — creating a seamless, hassle-free experience for both customers and franchise partners.
Scalable Framework for Franchise Growth
Our standardized store layout and streamlined operating procedures make it easy for new franchisees to set up quickly and deliver a uniform experience across geographies. With a strong focus on scalability, our infrastructure is built not just for today, but for the future expansion of our nationwide network.
